I previously wrote about an experience where a restaurant forced me to visit their website for their menu, only to discover that their website (including their menu) were in Flash.

Recently, I again had the need to lookup a restaurants menu online, via a mobile device. This time, the menu was in PDF format, making me traverse virtual hoops to see what the restaurant offered. Why do restaurants make it so hard to obtain information? Continue Reading »

Early in my web career, say 2000, I was always told to limit what you emphasize. The theory is that the more you emphasize, the less something is emphasized. I remember debating with several content producers on this topic. Continue Reading »