Wanted: UX / Front-End Web Designer/Developer Opportunity

Posted April 23rd, 2012 in Professional by deconspray

Opportunity Summary

  • Location: Chicago, IL (Target range: Downtown Chicago north through Northern Suburbs
  • Employee Type: Full-Time Preferred, will consider Long-term Contract
  • Industry: Open
  • Job Type: Internet, Design, Marketing
  • Education: High School, Some College
  • Experience: 18 years
  • Travel: Negligible
  • Post Date: 4/23/2012

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When Bad User Experience is Embarrassing

Posted November 21st, 2011 in User Experience by deconspray

Restroom signage

Where would you enter the restroom?

I admit it … I’m a user experience geek. And at times, I can drive my wife nuts.

On a recent shopping mall outing, my wife and I paid a visit to an upscale department store, just to use the facilities (of course). While waiting for my wife, I observed a major user experience flaw. What made it so amazing is the this upscale retailer prides itself on its presentation. As men and women entered the restroom lounge area, over 70% of them appeared confused as to the location of “their” restroom. Several men were seen entering the women’s restroom in error. Not to be outdone, women were seen stepping into maintenance closets and service areas. Yet there were signs marking each restroom by gender. So why the confusion? Hadn’t the retailer done enough?

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